Frequently Asked Questions on Driver Detective
Following are a few questions that collect from all of users. Please view it and check if they could resolve your questions, if not, feel free to contact us.
Why do I need to update my drivers?
A few reasons why you might want to update your drivers:
- You like to keep your system up to date with the latest software and updates.
- You have a device that is not recognized or working properly.
- You have a new game that does not work properly.
- You have a device that is not working up to it's full potential, or is missing features.
- You have just upgraded to a new operating system.
- Using one device causes another not to work properly.
- A new of piece of hardware came out and you were one of the first to own it.
What is a driver?
A device driver is a software program that manages communication between your computer and a hardware device. Devices like keyboards, mice, disk drives, and printers all use a software driver to interact with the operating system and other software applications.
When you buy an operating system like Microsoft Windows XP, many device drivers are built into the operating system. However, if you buy a new type of device that the operating system did not anticipate, you'll have to install a new device driver. A device driver essentially converts the more general input/output instructions of the operating system to messages that the device can understand. Learn more here [Wikipedia].
What is Driver Detective Machine Intelligence and Auto Select IQ?
The first time you launch Driver Detective or when you select Auto Select in either the Tools or Welcome screens, a request is made to our server to identify your machine using a proprietary machine intelligence algorithm. The machine intelligence data is used during a Driver Scan to provide you the most accurate drivers for your computer.
The Auto Select IQ progress bar is a graphical representation of how well Driver Detective was able to identify your computer using machine intelligence. If you notice that only the Machine Brand or Product Line boxes are selected automatically by the Auto Select button, please select the remaining fields manually.
Where are my drivers saved after downloading?
Download history is accessible by simply clicking History. All downloaded drivers are automatically saved in download History. At the beginning of each driver row you will notice an information icon, click this icon to open up the Driver Information window for the selected driver.
What is an "Unplugged" device?
An "Unplugged" device is any type of plug and play [Wikipedia] device that is currently not attached to your computer. Devices like cameras, MP3 players, and USB drives that are unplugged will show up in "Unplugged Devices" in the Scan Result screen.
