Technical Support
Any time you need help when you use DVD Cloner,, we are here.
DVD Cloner offer 24 hours technical support for all of registered user.
For technical questions, you will receive answers within 1 business day.
Email: support@dvd-cloner.com
Frequently Asked Questions
Q: What are DVD-Cloner's requirements for hard drives?
A: Copying movies to a DVD-5 disc needs 4.7 GB free disc space, while copying to a DVD-9 disc needs 8.5 GB free disc space
For Blu-Ray DVD copying, 50GB free disc space in a must; For HD DVD copying, 30GB free disc space is enough. Besides, a NTFS partition is necessary to copy Blu-Ray and HD DVD movies
Q: What are the system requirements for DVD-Cloner?
A: DVD-Cloner requires the system to be configured with the following equipments as a minimum:
* Pentium-II 450 MHz or faster processor
* 64MB of RAM
* 4.7 GB free hard disc space for DVD-5, 8.5 GB free hard disc space for DVD-9,
* DVD burners
* Windows Vista, XP, 2000
Yes, you could test DVD Cloner through trial version, However, the trial version only allows you to copy a full DVD once.
Q: How to copy a DVD-5 movie?
A: To copy with the Express interface:
Step 1: Insert source DVD into DVD drive and run DVD-Cloner.
Step 2: Click on the Start button and DVD-Cloner will begin to read data. After 30 to 40 minutes, the reading completes.
Step 3: The driver ejects automatically. Insert target DVD+_R/RW and DVD-Cloner will begin to copy. After about 10 minutes, the copying completes
To copy with the Expert interface
You can make customized copy with the Expert interface. Please refer the help manual for details.
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